Why Hospitals That Do Less Find Success

Why Hospitals That Do Less Find Success

It may sound counterintuitive, but hospitals that reduce the number of healthcare services they provide are better able to sustain long-term success. This doesn’t mean these hospitals don’t add new services, which are imperative to support the community needs. What it...
Performance Diagnostic

Performance Diagnostic

In medicine, a clear and accurate diagnosis of an illness is essential to curing the ailment. The same is true for helping a struggling rural or small community hospital return to financial profitability. In many cases, hospital administrators are capable of helping a...
Rural Hospitals are a Brand and Image Matters

Rural Hospitals are a Brand and Image Matters

Community support is important for rural hospitals. To maintain long-term profitability and keep patient volumes up, it is important that community believes in the hospital and trusts its quality of care. The main point here is that perception matters; and in the...
A Fresh Coat of Paint Can Go a Long Way

A Fresh Coat of Paint Can Go a Long Way

In the restaurant industry, they say, “you eat with your eyes.” When a meal is beautifully presented on a dish, customers believe it will taste better than a meal that is just flung on a plate. This is why plating is a critical element in every cooking competition....
It’s About Services, Services, Services

It’s About Services, Services, Services

There is an old adage in the retail business, “It’s about Location, Location, Location”. The point is simple. To succeed in retail, you store has to be in a good location for your customers. For rural hospitals, it’s about Services, Services, Services. The point is...